It's an exciting time to join Wickes as we build a new recruitment team and move to a centralised model for our stores, where we can support our ambitious growth plans and drive our expansion from 228 to 300 stores by 2030.
We are looking for two Recruitment Advisors, these are entry-level roles, no prior recruitment experience is required. However, this isn't for the faint-hearted, you must be ready to hit the ground running in a fast-paced, customer-facing environment and be a team player.
The Role:
As a Recruitment Advisor, reporting into the Senior Recruitment Business Partner, you will act as a partner to our Store Manager and provide a high-quality, high-pace recruitment service for colleague-level hiring across our Store Operations. Your goal is to deliver the end-to-end volume recruitment process, from initial screening to offer and onboarding, to ensure a consistent flow of talent and deliver an exceptional first impression of the Wickes brand. You will drive process integrity and personal accountability to meet the immediate resourcing needs of our Store Managers.
What You Will Be Doing
- Drive high-volume recruitment success for Customer Service Assistants and Duty Manager roles, owning the entire process to meet demanding Service Level Agreements (SLAs) and maintain a high bar for talent quality
- Managing the talent pipeline, ensuring unbiased and inclusive screening of all applications
- You’ll champion an exceptional candidate journey by managing every touchpoint with professionalism and providing timely feedback and support to enhance Wickes external reputation.
- You will master process compliance and data accuracy, ensuring the integrity of ATS data and keeping all administration and reporting meticulously up to date.
- Serving as the trusted primary point of contact for Store Managers, offering essential updates and insights on their hiring needs.
- Collaboration is key, partnering with the wider team to execute assessment centres and volume hiring events, including those for exciting New Store Openings across the estate.
What We Are Looking For
- You’ll have experience of working in a fast-paced customer-facing environment like Retail, Hospitality, or Admin, or better yet, you already know the ropes from working at Wickes!
- You’re a natural communicator who can chat confidently and professionally with everyone from candidates to store managers.
- You have a proven track record of juggling multiple tasks and keeping admin processes running smoothly.
- You’ll thrive under pressure with a "people-first" attitude and a genuinely collaborative approach.
What can we offer you?
We offer flexible hybrid working with a base location of our Watford Support Centre, and the role requires a minimum of 2 days onsite team working.
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
Other financial and wellbeing benefits include: 25 Days holiday, Annual Bonus, 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
And you’ll be part of a supportive, down-to-earth culture where people genuinely look out for each other.
About Us:
We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.
We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.
Closing date for applications is Friday 5th June
