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HR

Our Human Resources department is made up of five key areas


  • Human Resources Business Partner (HRBP's)
  • Internal Communications
  • Shared Services
  • Learning and Development
  • Recruitment

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Areas within the Department 

HRBP

Internal Comms

Shared Sevices

Learning and Development

Recruitment

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HRBP

As HRBPs the biggest focus of our role is making retailing modern, engaging and exciting through inspiring, strategic people plans that innovate for growth both personally and professionally. We advocate and champion change that enables everyone to be themselves; giving people the motivation, support and encouragement to aim high. We coach on the frontline to guide and inspire, encouraging our teams to do the same with their teams around them. Through empowerment of collaboration we support strategies and programmes that align with the business goals and promote our amazing culture.

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Internal Comms.

Our Internal Communications team keeps us in the know. The team works hard to keep colleagues across the business up to date on the latest company news, celebrating our wins, and helping everyone feel at home. They are involved in a range of activities. From producing impressive colleague and charity events to thoughtful listening initiatives, videos and company-wide newsletters, the team is dedicated to keeping us all connected and making sure everyone’s voice is heard.

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Shared Services

Our HR Shared Services team is responsible for payroll, employee relations, HR processes, policies, answering colleague and line manager HR queries, managing HR Systems and providing key people metrics and insights to the business. We ensure that all our policies and processes help to deliver an inclusive and diverse workforce ensuring that everyone feels at home and all colleagues are treated fairly. We are a service led team ensuring that the colleague and line manager experience is at the heart of what we do and want to make their lives easier enabling them to spend more time focusing on their customers and teams. We look for how we can use employee self service, technology and improve processes to provide better service or make operational improvements.

We provide valuable MI and insights to the business to help inform strategy, decision making whilst protecting colleagues and the business from any potential compliance risk.

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Learning and Development

We work to provide a variety of programmes, support, guidance and the resources to assist colleagues with their development.

We have access to great resources that support self driven development at all levels. Access to development tools, training and coaching materials allow every colleague to take control of their own learning journey. We work with experts to provide additional specialist resources to compliment our development offer.

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Recruitment

We are a down to earth team that is collaborative, fun and inclusive. We work with all areas of the business to find the best talent for our business and ensure candidates have a great experience. From recruitment campaigns to line manager fundamentals and employer branding, we work hard to make Wickes an employer of choice. We are committed to ensuring our processes are fair and as inclusive as possible. And that candidates can truly experience the amazing culture within the business from the start to finish.

I love the energy, can do and one team spirit of working at Wickes. You truly get to work with a group of great people, where you can feel at home, no matter who you are. The autonomy in my role gives me the opportunity to lead a team where together we can create communications which inspire, connect and involve our colleagues.

Priscilla - Internal Comms Manager

Customer Service Assistant

Salary:

£12.71phr

Location:

Northampton, Northamptonshire

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Northamptonshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100367

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Brentwood, Essex

Position type

Permanent

Hours

16

Area of interest

Customer Assistants

Contract Type

Part Time

County

Essex

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100366

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Swindon, Wiltshire

Position type

Temporary

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

Wiltshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100365

Expiry Date

01/01/0001

Find out more
Senior Finance Manager

Salary:

Competitive

Location:

Watford, Hertfordshire

Position type

Fixed Term Contract

Hours

37.5

Area of interest

Finance

Contract Type

Full Time

County

Hertfordshire

Description

We’re looking for a Senior Finance Manager to join us on a fixed term basis for 12 months. Your role will be as the primary business partner for the Distribution, Installations and Customer Services t

Reference

100364

Expiry Date

01/01/0001

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CRM Manager

Salary:

Competitive plus benefits

Location:

Watford, Hertfordshire

Position type

Permanent

Hours

37.5

Area of interest

Marketing

Contract Type

Full Time

County

Hertfordshire

Description

Wickes is a digitally led, service enabled business currently undergoing extensive digital and data transformation. We scooped up the highly coveted ‘Digital Excellence Award’ at the prestigious Retai

Reference

100363

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Stirling, Stirlingshire

Position type

Permanent

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

Stirlingshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100362

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

£50,000 OTE

Location:

Birmingham, West Midlands

Position type

Permanent

Hours

39

Area of interest

Design Consultant

Contract Type

Full Time

County

West Midlands

Description

The roleWhether you’re welcoming customers in-store, or visiting them in their own home, you’ll create innovative designs and help them make their dream homes come true. You will own the customer expe

Reference

100361

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Store Manager Designate

Salary:

Competitive

Location:

Loughton, Essex

Position type

Permanent

Hours

39

Area of interest

Store Manager

Contract Type

Full Time

County

Essex

Description

Join us during an exciting period of growth as we expand from 231 stores to 300. We are seeking a highly motivated Store Manager Designate to fast-track their development and become a future Store Man

Reference

100360

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Worcester, Worcestershire

Position type

Fixed Term Contract

Hours

12

Area of interest

Customer Assistants

Contract Type

Part Time

County

Worcestershire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100359

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Thetford, Norfolk

Position type

Permanent

Hours

12

Area of interest

Customer Assistants

Contract Type

Part Time

County

Norfolk

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100358

Expiry Date

01/01/0001

Find out more