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HR

Our Human Resources department is made up of five key areas


  • Human Resources Business Partner (HRBP's)
  • Internal Communications
  • Shared Services
  • Learning and Development
  • Recruitment

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Areas within the Department 

HRBP

Internal Comms

Shared Sevices

Learning and Development

Recruitment

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HRBP

As HRBPs the biggest focus of our role is making retailing modern, engaging and exciting through inspiring, strategic people plans that innovate for growth both personally and professionally. We advocate and champion change that enables everyone to be themselves; giving people the motivation, support and encouragement to aim high. We coach on the frontline to guide and inspire, encouraging our teams to do the same with their teams around them. Through empowerment of collaboration we support strategies and programmes that align with the business goals and promote our amazing culture.

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Internal Comms.

Our Internal Communications team keeps us in the know. The team works hard to keep colleagues across the business up to date on the latest company news, celebrating our wins, and helping everyone feel at home. They are involved in a range of activities. From producing impressive colleague and charity events to thoughtful listening initiatives, videos and company-wide newsletters, the team is dedicated to keeping us all connected and making sure everyone’s voice is heard.

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Shared Services

Our HR Shared Services team is responsible for payroll, employee relations, HR processes, policies, answering colleague and line manager HR queries, managing HR Systems and providing key people metrics and insights to the business. We ensure that all our policies and processes help to deliver an inclusive and diverse workforce ensuring that everyone feels at home and all colleagues are treated fairly. We are a service led team ensuring that the colleague and line manager experience is at the heart of what we do and want to make their lives easier enabling them to spend more time focusing on their customers and teams. We look for how we can use employee self service, technology and improve processes to provide better service or make operational improvements.

We provide valuable MI and insights to the business to help inform strategy, decision making whilst protecting colleagues and the business from any potential compliance risk.

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Learning and Development

We work to provide a variety of programmes, support, guidance and the resources to assist colleagues with their development.

We have access to great resources that support self driven development at all levels. Access to development tools, training and coaching materials allow every colleague to take control of their own learning journey. We work with experts to provide additional specialist resources to compliment our development offer.

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Recruitment

We are a down to earth team that is collaborative, fun and inclusive. We work with all areas of the business to find the best talent for our business and ensure candidates have a great experience. From recruitment campaigns to line manager fundamentals and employer branding, we work hard to make Wickes an employer of choice. We are committed to ensuring our processes are fair and as inclusive as possible. And that candidates can truly experience the amazing culture within the business from the start to finish.

I love the energy, can do and one team spirit of working at Wickes. You truly get to work with a group of great people, where you can feel at home, no matter who you are. The autonomy in my role gives me the opportunity to lead a team where together we can create communications which inspire, connect and involve our colleagues.

Priscilla - Internal Comms Manager

Customer Service Assistant

Salary:

£12.21 per hour

Location:

Minworth, West Midlands

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

West Midlands

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100308

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Showroom Manager

Salary:

From £28,400

Location:

Leamington Spa, Warwickshire

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Warwickshire

Description

The Role... Wickes are seeking an experienced Showroom Manager, to ensure customers receive excellent kitchen and bathroom customer journey from the initial approach through to post installations. Thi

Reference

100226

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Glasgow, City of Glasgow

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

City of Glasgow

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100200

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Chester, Cheshire

Position type

Permanent

Hours

25

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Part Time

County

Cheshire

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100137

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Assistant Manager

Salary:

from £27,400

Location:

Hinckley, Leicestershire

Position type

Permanent

Hours

39

Area of interest

Assistant / Operations Manager

Contract Type

Full Time

County

Leicestershire

Description

The Role...An Assistant Manager based in the Hinckley store is the go-to person on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and

Reference

100067

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Southport, Merseyside

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Merseyside

Description

The roleWhether you’re welcoming customers in-store, or visiting them in their own home, you’ll create innovative designs and help them make their dream homes come true. You will own the customer expe

Reference

100004

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Customer Care Advocate

Salary:

Up to £26,000 + bonus + benefits

Location:

Northampton, Northamptonshire

Position type

Permanent

Hours

40

Area of interest

Customer Services (Installations/NCSC)

Contract Type

Full Time

County

Northamptonshire

Description

We’re Hiring – Customer Care AdvocateLocation: Northampton: The role will initially be working 5 days on site until probation period has been completed. Shifts: 8am–5pm and 10am–7pm, 1 in 4 Saturdays

Reference

100328

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.21 per hour

Location:

Northallerton, North Yorkshire

Position type

Permanent

Hours

12

Area of interest

Customer Assistants

Contract Type

Part Time

County

North Yorkshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100326

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.21 per hour

Location:

Cheltenham, Gloucestershire

Position type

Permanent

Hours

24

Area of interest

Customer Assistants

Contract Type

Part Time

County

Gloucestershire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100323

Expiry Date

01/01/0001

Reece Watson

Author

Reece Watson
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Assistant Manager

Salary:

from £27,400

Location:

Ealing, Greater London

Position type

Permanent

Hours

39

Area of interest

Assistant / Operations Manager

Contract Type

Full Time

County

Greater London

Description

The Role...An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome a

Reference

100322

Expiry Date

01/01/0001

Hiele Moslemi

Author

Hiele Moslemi
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