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Wellbeing Network

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We want to create a workplace where our colleagues feel comfortable, healthy and happy

Quite simply our colleagues’ financial, mental and physical wellbeing matters to us. That’s why we take time to make everyone feel like they belong, they’re heard, and they’re supported.

Our Wellbeing network ensures we have the tools and skills needed to create a place of wellbeing - where colleagues feel good and function well. We started in 2018 and have recently evaluated our impact upon the Business using insights from 3 key sources - a BDO audit, our internal Peakon survey and the Mind Wellbeing Index. The data showed us that we’ve made tremendous cultural strides as an organisation. 

Events, Communication, Training and HR Underpin Activities are the four areas we focus on to help us deliver our objectives and they are actively promoted by our internal Wellbeing Committee. What we are aiming for now is data gathering, policy and procedural changes to fully embed our cultural objectives, in relation to Wellbeing. We are proud of our work so far and were awarded the Mind Silver Award and credited with achieving significant impact in the Wellbeing space - something the team is particularly proud of.

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Wellbeing week 2023

Future Focus


Training

Mental Health First Aiders (MHFA) programme in place with c.560 MHFA trained colleagues. 
Mental Health First Aiders- 3 year retests now implemented - developed with St John to ensure we have refreshed support for colleagues in place.
MHFA community events held 
Wellbeing Committee & HR fully MHFA trained 
Support I&D with Induction and onboarding content to ensure everyone at Wickes can feel at home

Events

We run two-three ‘large’ events for each year to further raise awareness of key Wellbeing campaigns and educate our colleagues on wellbeing. 
We have some amazing speaker/webinar led events taking place utilising our new partnership with Jeff Brazier as our wellbeing champion.

Communication

We continue to mark key events on our Wellbeing calendar to raise awareness and educate. 
We will look to highlight stories of staff members who have benefited from using support services and showcase them in staff information areas such as kitchens, break rooms, noticeboards and intranet.

Underpin Activities - HR

Looking at weaving wellbeing into our Business fabric - specifically in Policies, HR Practice, Engagement, Leadership & Development and Talent. 
Identify and participate in new Benchmarking partnership. 
Support HR activities with internal SMEs

In delivering these we hope to continue to grow and demonstrate with pride that we are one of the leading businesses when it comes to prioritising our colleagues' wellbeing.

It’s really easy to get involved with the network. You can read more about each group on our Scoop page or sign up to any of the network spaces. From there you can read what’s going on for the Wellbeing network, meet fellow colleagues and learn how to get involved with network activities and events.

Customer Service Assistant

Salary:

£12.71 per hour

Location:

Staines-upon-Thames, Surrey

Position type

Fixed Term Contract

Hours

32

Area of interest

Customer Assistants

Contract Type

Full Time

County

Surrey

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101016

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Preston, Lancashire

Position type

Permanent

Hours

10

Area of interest

Customer Assistants

Contract Type

Part Time

County

Lancashire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101010

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Chippenham, Wiltshire

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Wiltshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101009

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Leigh, Greater Manchester

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Greater Manchester

Description

Exciting Opportunity: Brand-New Store Opening in Leigh!We are thrilled to announce that Wickes is opening a brand-new store in Leigh - and we are looking for enthusiastic, customer-focused Customer Se

Reference

101001

Expiry Date

01/01/0001

Reece Watson

Author

Reece Watson
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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Broadstairs, Kent

Position type

Permanent

Hours

24

Area of interest

Customer Assistants

Contract Type

Part Time

County

Kent

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101000

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Wallsend, Tyne & Wear

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Tyne & Wear

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100999

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Yeovil, Somerset

Position type

Permanent

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

Somerset

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100998

Expiry Date

01/01/0001

Reece Watson

Author

Reece Watson
Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Yeovil, Somerset

Position type

Permanent

Hours

30

Area of interest

Customer Assistants

Contract Type

Full Time

County

Somerset

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100997

Expiry Date

01/01/0001

Reece Watson

Author

Reece Watson
Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Birmingham, West Midlands

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

West Midlands

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100996

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Letchworth Garden City, Hertfordshire

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Hertfordshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100995

Expiry Date

01/01/0001

Find out more