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Future Focus Network

We aim to create a business that is ready for the future and where everyone can thrive, regardless of age and experience. We want to support and engage with customers and colleagues in building a more sustainable future for themselves, their families, and their communities.

Why we started...

We actually started as a Youth Board whose aim was to act as a voice for the younger colleagues across the business.

Over the years, the Youth Board took on a few different forms but we identified that all our ideas were focused around the future of Wickes - whether that’s the current young colleagues who are our future leaders, how we appeal to younger customers, or how the business can be more sustainable - and so we rebranded as the Forward Focus Network.

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Future Focus

We are proud of the progress we have made so far:

We delivered several colleague focused events in 2022, to drive engagement on environmental issues across the business. These have included: Clothes donations, Waste awareness week for store colleagues, British Retail Consortium’s Climate Action Week and sourcing reusable cups for Support Centre colleagues to encourage people to reduce the number of disposable cups used in the office

Using our colleague learning and communication platform the Forward Focus Network created a Climate and Sustainability learning platform that brings together information about our broader Responsible Business Strategy, as well as updates from international climate conferences (for example COP 27), and giving access to learning materials. 

It’s really easy to get involved with the network. You can read more about each group on our Scoop page or sign up to any of the network spaces. From there you can read what’s going on for the Forward Focus network, meet fellow colleagues and learn how to get involved with network activities and events.

Customer Service Assistant

Salary:

£12.21 per hour

Location:

Stowmarket, Suffolk

Position type

Permanent

Hours

18

Area of interest

Customer Assistants

Contract Type

Part Time

County

Suffolk

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100166

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Customer Service Assistant - Twilight

Salary:

£12.21 per hour

Location:

Sheffield, South Yorkshire

Position type

Permanent

Hours

24

Area of interest

Customer Assistants

Contract Type

Part Time

County

South Yorkshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100165

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.21 per hour

Location:

Chesterfield, Derbyshire

Position type

Permanent

Hours

21

Area of interest

Customer Assistants

Contract Type

Part Time

County

Derbyshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100164

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.21 per hour

Location:

Chesterfield, Derbyshire

Position type

Permanent

Hours

28

Area of interest

Customer Assistants

Contract Type

Part Time

County

Derbyshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100163

Expiry Date

01/01/0001

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Finance Analyst - Operations

Salary:

£Competitve

Location:

Watford, Hertfordshire

Position type

Permanent

Hours

37.5

Area of interest

Finance

Contract Type

Full Time

County

Hertfordshire

Description

We are seeking a Finance Analyst to join our operations team based at our head office in Watford.  The purpose of the role will be to deliver financial analysis, reporting and ad-hoc financial support

Reference

100160

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.21 per hour

Location:

Bicester, Oxfordshire

Position type

Permanent

Hours

16

Area of interest

Customer Assistants

Contract Type

Part Time

County

Oxfordshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100158

Expiry Date

01/01/0001

Find out more
Retail Supervisor

Salary:

£12.86 per hour

Location:

Banbury, Oxfordshire

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Oxfordshire

Description

About the role...Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder

Reference

100156

Expiry Date

01/01/0001

Hiele Moslemi

Author

Hiele Moslemi
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Customer Service Assistant

Salary:

£12.21 per hour

Location:

Kettering, Northamptonshire

Position type

Fixed Term Contract

Hours

10

Area of interest

Customer Assistants

Contract Type

Part Time

County

Northamptonshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100155

Expiry Date

01/01/0001

Find out more
Retail Supervisor

Salary:

£12.86 per hour

Location:

Burgess Hill, West Sussex

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

West Sussex

Description

About the role...Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder

Reference

100153

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.21 per hour

Location:

Harlow, Essex

Position type

Fixed Term Contract

Hours

12

Area of interest

Customer Assistants

Contract Type

Part Time

County

Essex

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100150

Expiry Date

01/01/0001

Hiele Moslemi

Author

Hiele Moslemi
Find out more