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Future Focus Network

We aim to create a business that is ready for the future and where everyone can thrive, regardless of age and experience. We want to support and engage with customers and colleagues in building a more sustainable future for themselves, their families, and their communities.

Why we started...

We actually started as a Youth Board whose aim was to act as a voice for the younger colleagues across the business.

Over the years, the Youth Board took on a few different forms but we identified that all our ideas were focused around the future of Wickes - whether that’s the current young colleagues who are our future leaders, how we appeal to younger customers, or how the business can be more sustainable - and so we rebranded as the Forward Focus Network.

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Future Focus

We are proud of the progress we have made so far:

We delivered several colleague focused events in 2022, to drive engagement on environmental issues across the business. These have included: Clothes donations, Waste awareness week for store colleagues, British Retail Consortium’s Climate Action Week and sourcing reusable cups for Support Centre colleagues to encourage people to reduce the number of disposable cups used in the office

Using our colleague learning and communication platform the Forward Focus Network created a Climate and Sustainability learning platform that brings together information about our broader Responsible Business Strategy, as well as updates from international climate conferences (for example COP 27), and giving access to learning materials. 

It’s really easy to get involved with the network. You can read more about each group on our Scoop page or sign up to any of the network spaces. From there you can read what’s going on for the Forward Focus network, meet fellow colleagues and learn how to get involved with network activities and events.

Customer Service Assistant

Salary:

£12.71 per hour

Location:

Aberdeen, City of Aberdeen

Position type

Permanent

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

City of Aberdeen

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101268

Expiry Date

01/01/0001

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Retail Supervisor

Salary:

£13.39 per hour

Location:

Burnley, Lancashire

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Lancashire

Description

About the role... As a Retail Supervisor, you will lead from the front to ensure safety, operational excellence, and provide exceptional customer experience. As a key holder, you will supervise, motiv

Reference

101266

Expiry Date

01/01/0001

Reece Watson

Author

Reece Watson
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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Scunthorpe, Lincolnshire

Position type

Permanent

Hours

25

Area of interest

Customer Assistants

Contract Type

Part Time

County

Lincolnshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101265

Expiry Date

01/01/0001

Reece Watson

Author

Reece Watson
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Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Wolverhampton, West Midlands

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

West Midlands

Description

Helping the nation feel house proud. The role Love building genuine connections and closing deals? As a Kitchen and Bathroom Design Sales Consultant, you’ll put your sales skills to work, helping cust

Reference

101263

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Rushden, Northamptonshire

Position type

Permanent

Hours

7

Area of interest

Customer Assistants

Contract Type

Part Time

County

Northamptonshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101262

Expiry Date

01/01/0001

Reece Watson

Author

Reece Watson
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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Hendon, Greater London

Position type

Permanent

Hours

12

Area of interest

Customer Assistants

Contract Type

Part Time

County

Greater London

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101261

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

High Wycombe, Buckinghamshire

Position type

Fixed Term Contract

Hours

8

Area of interest

Customer Assistants

Contract Type

Part Time

County

Buckinghamshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101260

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Newport, Gwent

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Gwent

Description

Helping the nation feel house proud. The role Love building genuine connections and closing deals? As a Kitchen and Bathroom Design Sales Consultant, you’ll put your sales skills to work, helping cust

Reference

101259

Expiry Date

01/01/0001

Find out more
Senior Learning & Development Manager

Salary:

Competitive

Location:

Watford, Hertfordshire

Position type

Permanent

Hours

37.5

Area of interest

Human Resources

Contract Type

Full Time

County

Hertfordshire

Description

As Senior Learning and Development Manager you’ll own the end-to-end design and delivery of learning across our business, from a young person's first day of work experience to the development of our

Reference

101257

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Wrexham, Clwyd

Position type

Permanent

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

Clwyd

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101256

Expiry Date

01/01/0001

Find out more