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Future Focus Network

We aim to create a business that is ready for the future and where everyone can thrive, regardless of age and experience. We want to support and engage with customers and colleagues in building a more sustainable future for themselves, their families, and their communities.

Why we started...

We actually started as a Youth Board whose aim was to act as a voice for the younger colleagues across the business.

Over the years, the Youth Board took on a few different forms but we identified that all our ideas were focused around the future of Wickes - whether that’s the current young colleagues who are our future leaders, how we appeal to younger customers, or how the business can be more sustainable - and so we rebranded as the Forward Focus Network.

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Future Focus

We are proud of the progress we have made so far:

We delivered several colleague focused events in 2022, to drive engagement on environmental issues across the business. These have included: Clothes donations, Waste awareness week for store colleagues, British Retail Consortium’s Climate Action Week and sourcing reusable cups for Support Centre colleagues to encourage people to reduce the number of disposable cups used in the office

Using our colleague learning and communication platform the Forward Focus Network created a Climate and Sustainability learning platform that brings together information about our broader Responsible Business Strategy, as well as updates from international climate conferences (for example COP 27), and giving access to learning materials. 

It’s really easy to get involved with the network. You can read more about each group on our Scoop page or sign up to any of the network spaces. From there you can read what’s going on for the Forward Focus network, meet fellow colleagues and learn how to get involved with network activities and events.

Customer Service Assistant

Salary:

£12.71 per hour

Location:

Wakefield, West Yorkshire

Position type

Permanent

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

West Yorkshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100907

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Oldham, Greater Manchester

Position type

Permanent

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

Greater Manchester

Description

The Role... Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in th

Reference

100800

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Bradford, West Yorkshire

Position type

Temporary

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

West Yorkshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100889

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Birmingham, West Midlands

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

West Midlands

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100915

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Bury St Edmunds, Suffolk

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Suffolk

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100912

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Stoke-on-Trent, Staffordshire

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Staffordshire

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100911

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Wolverhampton, West Midlands

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

West Midlands

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100908

Expiry Date

01/01/0001

Find out more
HR Product Owner

Salary:

Competitive + Bonus + Benefits

Location:

Watford, Hertfordshire

Position type

Permanent

Hours

37.5

Area of interest

Human Resources

Contract Type

Full Time

County

Hertfordshire

Description

We're building HR products, not just running HR projects and we need someone who knows the difference. About the RoleAs our Colleague Experience Product Manager, you will take full end-to-end ownershi

Reference

100444

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Chatham, Kent

Position type

Permanent

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

Kent

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100904

Expiry Date

01/01/0001

Find out more
Retail Supervisor

Salary:

£13.39 per hour

Location:

Reading, Berkshire

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Berkshire

Description

About the role...Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder

Reference

100903

Expiry Date

01/01/0001

Reece Watson

Author

Reece Watson
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