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Future Focus Network

We aim to create a business that is ready for the future and where everyone can thrive, regardless of age and experience. We want to support and engage with customers and colleagues in building a more sustainable future for themselves, their families, and their communities.

Why we started...

We actually started as a Youth Board whose aim was to act as a voice for the younger colleagues across the business.

Over the years, the Youth Board took on a few different forms but we identified that all our ideas were focused around the future of Wickes - whether that’s the current young colleagues who are our future leaders, how we appeal to younger customers, or how the business can be more sustainable - and so we rebranded as the Forward Focus Network.

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Future Focus

We are proud of the progress we have made so far:

We delivered several colleague focused events in 2022, to drive engagement on environmental issues across the business. These have included: Clothes donations, Waste awareness week for store colleagues, British Retail Consortium’s Climate Action Week and sourcing reusable cups for Support Centre colleagues to encourage people to reduce the number of disposable cups used in the office

Using our colleague learning and communication platform the Forward Focus Network created a Climate and Sustainability learning platform that brings together information about our broader Responsible Business Strategy, as well as updates from international climate conferences (for example COP 27), and giving access to learning materials. 

It’s really easy to get involved with the network. You can read more about each group on our Scoop page or sign up to any of the network spaces. From there you can read what’s going on for the Forward Focus network, meet fellow colleagues and learn how to get involved with network activities and events.

Customer Service Assistant

Salary:

£12.21 per hour

Location:

Corby, Northamptonshire

Position type

Permanent

Hours

28

Area of interest

Customer Assistants

Contract Type

Part Time

County

Northamptonshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100135

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.21 per hour

Location:

Wakefield, West Yorkshire

Position type

Permanent

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

West Yorkshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100134

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.21 per hour

Location:

Tottenham, Greater London

Position type

Permanent

Hours

24

Area of interest

Customer Assistants

Contract Type

Part Time

County

Greater London

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100133

Expiry Date

01/01/0001

Hiele Moslemi

Author

Hiele Moslemi
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Senior HR Service Delivery Manager

Salary:

Competitive

Location:

Northampton, Northamptonshire

Position type

Permanent

Hours

37.5

Area of interest

Human Resources

Contract Type

Full Time

County

Northamptonshire

Description

Senior HR Service Delivery Manager This role is in place to support our people at Wickes and have a great colleague experience, ensuring our people get the right information at the right time to help

Reference

100131

Expiry Date

01/01/0001

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Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Warrington, Cheshire

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Cheshire

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100130

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Chester, Cheshire

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Cheshire

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100124

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Long Eaton, Derbyshire

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Derbyshire

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100123

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.21 per hour

Location:

Cirencester, Gloucestershire

Position type

Permanent

Hours

16

Area of interest

Customer Assistants

Contract Type

Part Time

County

Gloucestershire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100122

Expiry Date

01/01/0001

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IT Product Delivery Manager - Stores

Salary:

Competitive

Location:

Watford, Hertfordshire

Position type

Permanent

Hours

40

Area of interest

IT

Contract Type

Full Time

County

Hertfordshire

Description

Are you an experienced IT Product Delivery Manager with expertise in technology that supports retail store operations? Are you seeking a role that offers not only development opportunities but also re

Reference

100118

Expiry Date

01/01/0001

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Assistant Manager

Salary:

from £27,400

Location:

Bridgend, Mid Glamorgan

Position type

Permanent

Hours

39

Area of interest

Assistant / Operations Manager

Contract Type

Full Time

County

Mid Glamorgan

Description

The Role...An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome a

Reference

100117

Expiry Date

01/01/0001

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