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Future Focus Network

We aim to create a business that is ready for the future and where everyone can thrive, regardless of age and experience. We want to support and engage with customers and colleagues in building a more sustainable future for themselves, their families, and their communities.

Why we started...

We actually started as a Youth Board whose aim was to act as a voice for the younger colleagues across the business.

Over the years, the Youth Board took on a few different forms but we identified that all our ideas were focused around the future of Wickes - whether that’s the current young colleagues who are our future leaders, how we appeal to younger customers, or how the business can be more sustainable - and so we rebranded as the Forward Focus Network.

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Future Focus

We are proud of the progress we have made so far:

We delivered several colleague focused events in 2022, to drive engagement on environmental issues across the business. These have included: Clothes donations, Waste awareness week for store colleagues, British Retail Consortium’s Climate Action Week and sourcing reusable cups for Support Centre colleagues to encourage people to reduce the number of disposable cups used in the office

Using our colleague learning and communication platform the Forward Focus Network created a Climate and Sustainability learning platform that brings together information about our broader Responsible Business Strategy, as well as updates from international climate conferences (for example COP 27), and giving access to learning materials. 

It’s really easy to get involved with the network. You can read more about each group on our Scoop page or sign up to any of the network spaces. From there you can read what’s going on for the Forward Focus network, meet fellow colleagues and learn how to get involved with network activities and events.

Customer Service Assistant

Salary:

£12.21 per hour

Location:

Huddersfield, West Yorkshire

Position type

Permanent

Hours

12

Area of interest

Customer Assistants

Contract Type

Part Time

County

West Yorkshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

99959

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.21 per hour

Location:

Epsom, Surrey

Position type

Permanent

Hours

24

Area of interest

Customer Assistants

Contract Type

Part Time

County

Surrey

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

99958

Expiry Date

01/01/0001

Find out more
Commercial Category Assistant

Salary:

Competitive

Location:

Watford, Hertfordshire

Position type

Permanent

Hours

37.5

Area of interest

Category, Pricing & Product

Contract Type

Full Time

County

Hertfordshire

Description

Are you looking for an opportunity to grow your career in a commercial/ buying role? Would you enjoy the pace and energy of a retail environment which is collaborative, down to earth, fun and inclusiv

Reference

99955

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.21 per hour

Location:

Pudsey, West Yorkshire

Position type

Permanent

Hours

16

Area of interest

Customer Assistants

Contract Type

Part Time

County

West Yorkshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

99950

Expiry Date

01/01/0001

Find out more
Category Manager

Salary:

Competitive

Location:

Watford, Hertfordshire

Position type

Permanent

Hours

38.5

Area of interest

Category, Pricing & Product

Contract Type

Full Time

County

Hertfordshire

Description

We‘re looking for a Category Manager to join our team. You’ll be responsible for the end to management of one of our  categories including security and hardware. This will include sourcing the right r

Reference

99949

Expiry Date

01/01/0001

Find out more
POS Marketing Manager

Salary:

Competitive

Location:

Watford, Hertfordshire

Position type

Permanent

Hours

37.5

Area of interest

Marketing

Contract Type

Full Time

County

Hertfordshire

Description

We’re looking for a POS Marketing Manager to join our marketing team. You’ll be responsible for the creative development and production of all our in-store Point of Sale (POS). Ensuring effective in

Reference

99947

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.21 per hour

Location:

Banbury, Oxfordshire

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Oxfordshire

Description

Do you enjoy providing great customer service and do you thrive for that next sale? If so, we would love to hear from you. We are the Banbury store on Southam Road, OX16 2RR, plenty of parking and eas

Reference

99946

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Taunton, Somerset

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Somerset

Description

The roleWhether you’re welcoming customers in-store, or visiting them in their own home, you’ll create innovative designs and help them make their dream homes come true. You will own the customer expe

Reference

99944

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.21 per hour

Location:

Dorking, Surrey

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Surrey

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

99941

Expiry Date

01/01/0001

Find out more
Installations Coordinator - Part Time FTC

Salary:

Pro-rated + bonus + benefits

Location:

Northampton, Northamptonshire

Position type

Fixed Term Contract

Hours

20

Area of interest

Admin Support

Contract Type

Part Time

County

Northamptonshire

Description

We are looking to recruit an Installations Coordinator to join the team on a part time basis for a period of 6 months. The purpose of the role will be to effectively support the DIFM (Do It For Me) pr

Reference

99940

Expiry Date

01/01/0001

Find out more