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Future Focus Network

We aim to create a business that is ready for the future and where everyone can thrive, regardless of age and experience. We want to support and engage with customers and colleagues in building a more sustainable future for themselves, their families, and their communities.

Why we started...

We actually started as a Youth Board whose aim was to act as a voice for the younger colleagues across the business.

Over the years, the Youth Board took on a few different forms but we identified that all our ideas were focused around the future of Wickes - whether that’s the current young colleagues who are our future leaders, how we appeal to younger customers, or how the business can be more sustainable - and so we rebranded as the Forward Focus Network.

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Future Focus

We are proud of the progress we have made so far:

We delivered several colleague focused events in 2022, to drive engagement on environmental issues across the business. These have included: Clothes donations, Waste awareness week for store colleagues, British Retail Consortium’s Climate Action Week and sourcing reusable cups for Support Centre colleagues to encourage people to reduce the number of disposable cups used in the office

Using our colleague learning and communication platform the Forward Focus Network created a Climate and Sustainability learning platform that brings together information about our broader Responsible Business Strategy, as well as updates from international climate conferences (for example COP 27), and giving access to learning materials. 

It’s really easy to get involved with the network. You can read more about each group on our Scoop page or sign up to any of the network spaces. From there you can read what’s going on for the Forward Focus network, meet fellow colleagues and learn how to get involved with network activities and events.

Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Cardiff, South Glamorgan

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

South Glamorgan

Description

Helping the nation feel house proud. The role Love building genuine connections and closing deals? As a Kitchen and Bathroom Design Sales Consultant, you’ll put your sales skills to work, helping cust

Reference

101192

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Worcester, Worcestershire

Position type

Permanent

Hours

12

Area of interest

Customer Assistants

Contract Type

Part Time

County

Worcestershire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101189

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.71 per hour

Location:

East Grinstead, West Sussex

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

West Sussex

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101188

Expiry Date

01/01/0001

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Assistant Manager

Salary:

From £28,523.00

Location:

East Grinstead, West Sussex

Position type

Permanent

Hours

39

Area of interest

Assistant / Operations Manager

Contract Type

Full Time

County

West Sussex

Description

Our Store Assistant Managers are at the heart of our stores. This is a fast-paced, hands-on role where no two days are the same. You’ll lead from the front, support your team, and keep everything runn

Reference

101187

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.71 per hour

Location:

York, North Yorkshire

Position type

Permanent

Hours

16

Area of interest

Customer Assistants

Contract Type

Part Time

County

North Yorkshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101186

Expiry Date

01/01/0001

Reece Watson

Author

Reece Watson
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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Martlesham Heath, Suffolk

Position type

Permanent

Hours

18

Area of interest

Customer Assistants

Contract Type

Part Time

County

Suffolk

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101185

Expiry Date

01/01/0001

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Retail Supervisor

Salary:

£13.39 per hour

Location:

Watford, Hertfordshire

Position type

Permanent

Hours

35

Area of interest

Customer Assistants

Contract Type

Full Time

County

Hertfordshire

Description

About the role...Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder

Reference

101183

Expiry Date

01/01/0001

Reece Watson

Author

Reece Watson
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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Welwyn Garden City, Hertfordshire

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Hertfordshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101182

Expiry Date

01/01/0001

Reece Watson

Author

Reece Watson
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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Brentwood, Essex

Position type

Permanent

Hours

8

Area of interest

Customer Assistants

Contract Type

Part Time

County

Essex

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101181

Expiry Date

01/01/0001

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Customer Service Assistant

Salary:

£12.71 per hour

Location:

Ealing, Greater London

Position type

Fixed Term Contract

Hours

8

Area of interest

Customer Assistants

Contract Type

Part Time

County

Greater London

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

101179

Expiry Date

01/01/0001

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