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Future Focus Network

We aim to create a business that is ready for the future and where everyone can thrive, regardless of age and experience. We want to support and engage with customers and colleagues in building a more sustainable future for themselves, their families, and their communities.

Why we started...

We actually started as a Youth Board whose aim was to act as a voice for the younger colleagues across the business.

Over the years, the Youth Board took on a few different forms but we identified that all our ideas were focused around the future of Wickes - whether that’s the current young colleagues who are our future leaders, how we appeal to younger customers, or how the business can be more sustainable - and so we rebranded as the Forward Focus Network.

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Future Focus

We are proud of the progress we have made so far:

We delivered several colleague focused events in 2022, to drive engagement on environmental issues across the business. These have included: Clothes donations, Waste awareness week for store colleagues, British Retail Consortium’s Climate Action Week and sourcing reusable cups for Support Centre colleagues to encourage people to reduce the number of disposable cups used in the office

Using our colleague learning and communication platform the Forward Focus Network created a Climate and Sustainability learning platform that brings together information about our broader Responsible Business Strategy, as well as updates from international climate conferences (for example COP 27), and giving access to learning materials. 

It’s really easy to get involved with the network. You can read more about each group on our Scoop page or sign up to any of the network spaces. From there you can read what’s going on for the Forward Focus network, meet fellow colleagues and learn how to get involved with network activities and events.

Customer Service Assistant

Salary:

£12.71 per hour

Location:

Minworth, West Midlands

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

West Midlands

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100617

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
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Store Manager

Salary:

Competitive

Location:

Glasgow, City of Glasgow

Position type

Permanent

Hours

39

Area of interest

Store Manager

Contract Type

Full Time

County

City of Glasgow

Description

Ready to build something special in Harrogate? We’ve got an exciting new project on the go. We’re opening a brand-new store in Harrogate, and we’re looking for a sharp, hands-on Store Manager to take

Reference

100609

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Thetford, Norfolk

Position type

Permanent

Hours

35

Area of interest

Customer Assistants

Contract Type

Full Time

County

Norfolk

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100588

Expiry Date

01/01/0001

Anna Musial

Author

Anna Musial
Anna Musial

Author

Anna Musial
Find out more
Store Manager

Salary:

Competitive

Location:

Erith, Greater London

Position type

Permanent

Hours

39

Area of interest

Store Manager

Contract Type

Full Time

County

Greater London

Description

Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienc

Reference

100616

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Pontefract, West Yorkshire

Position type

Fixed Term Contract

Hours

12

Area of interest

Customer Assistants

Contract Type

Part Time

County

West Yorkshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100613

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Pontefract, West Yorkshire

Position type

Permanent

Hours

30

Area of interest

Customer Assistants

Contract Type

Full Time

County

West Yorkshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100612

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Thetford, Norfolk

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Norfolk

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100610

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Halifax, West Yorkshire

Position type

Permanent

Hours

16

Area of interest

Customer Assistants

Contract Type

Part Time

County

West Yorkshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100615

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Newcastle upon Tyne, Tyne & Wear

Position type

Permanent

Hours

24

Area of interest

Customer Assistants

Contract Type

Part Time

County

Tyne & Wear

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100614

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.71 per hour

Location:

Basingstoke, Hampshire

Position type

Permanent

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

Hampshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100605

Expiry Date

01/01/0001

Find out more